Privacy Policy

1. Introduction

Strong Arm Movers LLC d/b/a Bold Moving ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you contact us or request a quote through our website, how we use it, and how we protect it. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect only the personal information necessary to respond to your inquiry and provide moving services. When you submit our contact or quote form, we may collect:

• Full name
• Phone number
• Email address
• Move details (origin address, destination address, desired move date, home size, and any notes you provide)

We do not collect payment information, government ID numbers, or other sensitive financial data through our website.

3. How We Use Your Information

We use the information you provide solely to:

• Follow up on your quote request by phone or email
• Schedule and confirm your moving service
• Communicate important details about your upcoming move
• Respond to any questions or concerns you raise

We do not use your information for automated marketing campaigns, behavioral profiling, or any purpose not directly related to providing you with moving services.

4. Information Sharing and Disclosure

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes. Your information may be shared only in the following limited circumstances:

• Service providers: We may share your information with trusted third parties who assist in operating our business (such as scheduling or communication tools) solely for the purpose of delivering services to you.
• Legal obligations: We may disclose your information if required by law, court order, or in response to valid legal process.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to a successor entity under the same privacy protections.

5. Data Storage and Security

Your information is stored securely and retained only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Because no transmission of data over the internet is entirely secure, we cannot guarantee the absolute security of information submitted through our website.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to any applicable legal retention requirements
• Opt out of future communications from us at any time by contacting us directly

To exercise any of these rights, please contact us using the information at the bottom of this page.

7. California Residents — CCPA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request details about the categories and specific pieces of personal data we have collected about you in the preceding 12 months.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt Out of Sale: We do not sell personal information. If this practice ever changes, you will have the right to opt out before it takes effect.

To submit a CCPA request, contact us at the email or phone number listed below.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

9. Google Maps & Cookies

Our quote form uses Google Maps (Places API) to suggest address completions. This service is provided by Google LLC and may set cookies or use local storage on your device as part of its normal operation. We do not control Google's data practices. For details, see Google's Privacy Policy.

We do not use tracking cookies, advertising cookies, or analytics cookies on this website. No cookie consent banner is displayed because we do not set any cookies ourselves.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For questions, data requests, or concerns about this Privacy Policy, please contact:

Bold Moving
3201 Duval Rd, Austin, TX 78759
(737) 377-4942
info@boldmovingusa.com